What if my invitation link/code doesn't work?

If you are using an invitation code, check that it matches and try again. Invitation codes are not case-sensitive. 

Invite codes are single-use only. If you have already used the code provided, please log in here with your username or via the 'Login' button on the app. If you need to reset your password, you can do so here or via the 'Login' section on the app.

If you haven't received an email or invitation code, please contact your HR/Benefits department or TELUS Health One administrator to find out how to sign up.

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