I haven't received my gift card, what should I do?

If you ordered a digital Gift Card, this will be emailed to you within 2 working days.

If you ordered a physical Gift Card it will be dispatched within 2 working days and can take up to 5 working days to be delivered.

If you haven't received it within this time, please submit a request here.

Funds may take up to 1 working day to appear on your card upon delivery. If you are reloading an existing Gift Card, please allow up to 2 working days for your balance to update.

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