Who is eligible to use the EAP?

All aspects of the LifeWorks EAP are available to you as a covered individual. Your dependents aged over 16 -- including your spouse/partner and any dependent children -- can also use the programme any time by calling on the free phone, by accessing the website, or using the mobile app. Your dependents do not need your permission to contact the EAP, and they can do so privately as often as they need to. Their information will also be kept confidential, and will not be shared with anyone, including you.


Note: Only you -- the covered individual -- has access to face-to-face counselling and legal services, where available. 

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