Your Account

Accessing Your Account

• ★ How do I verify my account?
• ★ How can I change my password?
• What if my invitation link/code doesn't work?
• What if my verification link doesn't work?
• What if I forget my login details or password?
• I'm locked out of my account, how long will this last for?

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Your Account Settings

• How do I deactivate my user account?
• Where is this data stored?
• What do you do with my data?
• Why do you need to access my photos?
• Why do you need to access my location services?
• What if I leave my company?

Notifications

• Why am I not receiving email notifications?
• How can I manage my notifications?
• How do I clear my notifications?
• How do I view my notifications?

Profile

• How do I edit my profile?
• Why do I have to create a profile?

Wallet

• ★ What is my LifeWorks Wallet?
• How soon will cashback appear in my wallet?
• What is 'tracked' cashback?
• What does 'available to withdraw' mean?
• How will I know when my cashback is available to withdraw?
• I have cashback, why can't I withdraw it?

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Rewards

• Where can I view my reward?
• What happens if my reward has not been delivered?
• Does my reward expire?
• Can you add rewards together?