To change your counselor, click on the ‘change’ button on the My Care homepage (this will also appear on the counselor profile screen). Clicking this will initiate the chat so that you can request this change with the help of a Care Navigator.
To change your counselor, click on the ‘change’ button on the My Care homepage (this will also appear on the counselor profile screen). Clicking this will initiate the chat so that you can request this change with the help of a Care Navigator.